Privacy Policy
Guangdong Dibo Technology is committed to protecting your privacy and ensuring transparent data handling practices in compliance with European regulations.
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1. Data Controller Information
The data controller responsible for your personal information is:
Guangdong Dibo Technology Co., Ltd.
Address: Dongguan, Guangdong Province, China
Email: info@sanxine.com.com
Phone: +86-769-82231963
For EU-related data protection matters, you may contact our EU representative at: info@sanxine.com
2. Information We Collect
Personal Information You Provide
- Contact details (name, email, phone, company information)
- Business inquiry information and project specifications
- Communication preferences and marketing consent
- Technical requirements and product specifications
Automatically Collected Information
- Website usage data and analytics (IP address, browser type, pages visited)
- Device information and technical specifications
- Cookies and similar tracking technologies (with your consent)
3. Legal Basis for Processing
Legitimate Interest
- • Business communication and inquiry response
- • Website analytics and improvement
- • Security and fraud prevention
Consent
- • Marketing communications
- • Non-essential cookies
- • Newsletter subscriptions
Contract Performance
- • Order processing and fulfillment
- • Customer service delivery
- • Payment processing
Legal Obligation
- • Regulatory compliance
- • Tax and accounting requirements
- • Quality assurance records
4. Data Sharing and Transfers
International Transfers
As a Chinese company serving EU clients, we may transfer your data outside the EU. We ensure adequate protection through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Appropriate technical and organizational security measures
- Regular compliance assessments and data protection impact assessments
We may share your information with:
Service Providers
Trusted partners for logistics, payment processing, and technical services
Legal Authorities
When required by law or to protect our rights and safety
5. Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:
Right of Access
Request copies of your personal data
Right of Rectification
Request correction of inaccurate data
Right of Erasure
Request deletion of your data
Right to Restrict Processing
Limit how we use your data
Right to Data Portability
Receive your data in a portable format
Right to Object
Object to certain types of processing
Right to Withdraw Consent
Withdraw consent at any time
Right to Lodge a Complaint
Contact your local data protection authority
Response Time: We will respond to your requests within 30 days. If you're not satisfied with our response, you have the right to lodge a complaint with your local supervisory authority.
6. Data Security & Retention
Security Measures
- AES-256 encryption for data at rest and in transit
- Multi-factor authentication and access controls
- Regular security audits and penetration testing
- Employee training on data protection
Data Retention
Business Communications
Retained for 3 years after last contact
Contract Data
Retained for 7 years after contract completion
Marketing Data
Until consent is withdrawn
Contact Us About Your Privacy
Have questions about this privacy policy or want to exercise your rights? We're here to help.
Email Us
info@sanxine.com
EU Representative
info@sanxine.com
Response Time
Within 30 days
This privacy policy was last updated on January 1, 2024. We may update this policy from time to time and will notify you of any significant changes.